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FAQ

Return Policy

How do I create a customer account?

What is the advantage of an user account?

I have forgotten my password

General information about the return processing

How can I pay?

What are the shipping options?

How long can I cancel my order?

Who takes care the cost of return?

Has my return arrived?

When will I be refunded?

Is there a minimum order value?

How can I redeem a discount code?

Can discount codes be applied later?

How often can I redeem a discount code?

Are discount codes combinable?

When is the discount with minimum order value valid?

Am I eligible for my discount code when I return my order?

Am I entitled to my discount code when I partially return my order?

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